Outlook 2003: Setting up your email account

1. Start Outlook 2003.
2. Choose Email Accounts from the Tools menu. The Internet Accounts window will open:
   
3. Select Add new e-mail account and click next.
4. Select POP3 from the next screen (titled Server Type) and click Next.
5. Next enter the details you were given into the Internet E-mail Settings (POP3) window:
   
6. Before clicking Next, click on the More Settings… button. This should bring up a new window called Internet E-mail Settings. Click on the Outgoing server tab, then select My outgoing server (SMTP) requires authentication checkbox:
   
7. Click OK to close the window, leaving you with the original window open showing your account details. Now click Next.
8. The process is complete.

Troubleshooting

• The user and password are both case-sensitve, so ensure you have entered them paying attention to whether they were in capitals or not.
• If you do not select to authenticate – you will not be able to send emails using this account. Authentication allows us to ensure only our customers can use this service.
• Older versions of Outlook will have slightly different ways of going about this process, but they will be essentially the same to the one described here.