Setting up Apple iPhone



1.

Tap Settings from your iPhone’s Home screen.

iPhone Home Screen

2.

Tap Mail from the Settings pane.

Settings Pane

3.

Tap Add Account to start the process.

Mail Accounts

4.

Tap Other from the Add Account pane.

Add Account

5.

Tap POP in the Other pane.

Other pane

6.

Tap on Name and complete this field as well as Address with the E-mail address provided and give the account a conveient name in the Description field.

POP3 Settings

7.

Scroll down the pane to complete the Incoming Mail Server section with the provided details.

Incoming Mail Server

8.

Scroll down the pane to complete the Outgoing Mail Server section with the provided details (the username and password will the same as the incoming mail server)

Outgoing Mail Server

and then click Save in the top corner.

10.

The process is complete. Feel free to send an email to support@firstinternet.co.uk to see if it is set up properly.

 

Troubleshooting


  • The user and password are both capitals-sensitve, so ensure you have entered them paying attention to whether they were in capitals or not.

  • If you do not select to authenticate - you will not be able to send emails using this account. Authentication allows us to ensure only our customers can use this service.

  • Older versions of Outlook will have slightly different ways of going about this process, but they will be essentially the same to the one described here.

  • If you are collecting email more often than every 10 minutes your account will automatically be deactivated to ensure other users can collect their emails.