Setting up Microsoft Outlook 2003



1.

 Start Outlook.

2.

 Choose Email Accounts from the Tools menu. The Internet Accounts window will open:

New account option

3.

 Select Add new e-mail account and click next.

4.

 Select POP3 from the next screen (titled Server Type) and click Next.

5.

 Next enter the details you were given into the Internet E-mail Settings (POP3) window:

Email Accounts window

6.

 Before clicking Next, click on the More Settings... button. This should bring up a new window called Internet E-mail Settings. Click on the Outgoing server tab, then select My outgoing server (SMTP) requires authentication checkbox :

Internet E-mail settings - chose SMTP requires authentication

7.

 Click OK to close the window, leaving you with the original window open showing your account details. Now click Next.

8.

 The process is complete. Feel free to send an email to support@firstinternet.co.uk to see if it is set up properly.
 

Troubleshooting


  • The user and password are both capitals-sensitve, so ensure you have entered them paying attention to whether they were in capitals or not.

  • If you do not select to authenticate - you will not be able to send emails using this account. Authentication allows us to ensure only our customers can use this service.

  • Older versions of Outlook will have slightly different ways of going about this process, but they will be essentially the same to the one described here.

  • If you are collecting email more often than every 10 minutes your account will automatically be deactivated to ensure other users can collect their emails.